Refund & Cancellation Policy — दृष्टि (Drishti)
Effective date: 10 September 2026
Subscriptions
| First purchase | Full refund within 7 days, no questions asked. Once per business |
| Annual plans | Pro-rata refund within 30 days of purchase |
| Renewals | Not refundable after the renewal date. Cancel before renewal to avoid the charge |
| Mid-term cancellation | Access continues to the end of the paid period. No partial refund beyond the windows above |
Starter Kit and physical items
Non-refundable once materials have been dispatched or handed over, as they are produced for your specific business and carry your QR code.
Damaged or faulty on arrival: contact us within 7 days with a photograph and we will replace it free of charge.
How to request
Email contact@fostron.in or call +91 90333 32878 with your registered mobile number and the reason. We respond within 2 working days.
Approved refunds are returned to the original payment method within 5–7 working days, subject to your bank's processing time.
Cancellation
Cancel from your account settings, or by contacting us. Cancellation takes effect at the end of your current billing period.
Your data is retained for 12 months after cancellation so you can reactivate without losing your history. You may request immediate deletion at any time.
Your printed QR codes will stop working after cancellation. Please plan for this before removing physical signage.